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Advisory Board Meeting

Town of Cary · Information Services Advisory Board
Monday, December 1, 2025 at 6:00 pm · Conference Room 11130, 316 N. Academy Street, Cary Town Hall, Cary, NC 27513

Advisory board meeting Broadband and technologyPolice and public safety

What's on this agenda

Cary's information services advisory board approved its 2026 work plan on December 1 and moved emergency preparedness and public education earlier in the year, then spent the rest of the meeting on two technology items: an update to the town's technology appropriate use policy and a demonstration from a vendor whose AI agent handles accessory dwelling unit permits.

The permit agent was pressed on where its information comes from. The vendor said it pulls state, local and municipal plans to scope the agent, and that staff maintain it as policy and local rules change.

Summarized from the published agenda. Read the agenda itself before acting on it.

Meeting recap

What happened, drawn from the records published after the meeting. Minutes

On the appropriate use policy, the chief information security officer said it will be reviewed yearly and go to the council for approval. Staff cannot download whatever they like — there is a list of approved applications and most users cannot install others. Members asked whether town branding could be used on a personal LinkedIn banner and were told that is discouraged. They also asked for an onboarding module to accompany the policy, and were told an offboarding plan is coming.

Members asked the vendor about data security around accessory dwelling unit information and were told there are guardrails in place, and asked how the agent's speed is benchmarked against handling the same permit without it. They also asked for case studies from cities already using it, and were told those exist.

Under watch list items, a draft economic development study has gone to the council and will come to the board once approved. A sentiment analysis of how residents are feeling had been pulled from the town's social listening tool.

How the votes went

The agenda was amended to add the vendor presentation and adopted without objection, as were the November minutes. The 2026 work plan was approved unanimously on a motion by Murray seconded by McNulty.

From the published minutes.

Speaking at this meeting

Sign up for Public Speaks Out by calling the town before noon on the day of the meeting; each speaker gets three minutes. Comments that arrive after noon are passed to the council as correspondence instead.

Town of Cary's own rules for public comment — check them before you rely on anything here.

Agenda items (4)

Procedural · 2Discussion item · 1Presentation · 1
  1. 1. Technology Appropriate Use Policy Update
    Jared Thomas, Chief Information Security Officer
  2. 2. Approval of ISAB Annual Work Plan
    The board's 2026 annual work plan, with priorities and timelines set month by month and emergency preparedness and education moved earlier in the year.
  3. 1. Instructions for Public Comment
    Procedural
  4. 1. Next Meeting
    Procedural
    Tentatively scheduled for January 5. The 2026 meeting schedule is still in draft form until approved by Council.

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